Delivery expected within 3 to 5 business days. Delivery times may vary based on location. You willreceive tracking information once your order ships.

Due to the handcrafted nature of our clay products, we do not offer refunds or exchangesunless the item is damaged or defective upon arrival. If you receive a damaged product,please contact us within 7 days of delivery with photos of the damage, and we will assist youwith a replacement or refund.Please note that slight variations in color, texture, and size are normal due to the handmadenature of each piece.

Clay dinnerware is typically made from natural clay, which is often fired at high temperatures
to harden and create a durable surface. Common types of clay used for dinnerware include
earthenware, stoneware, and porcelain. Each type of clay has different characteristics, with
stoneware and porcelain being more durable than earthenware.

Yes, when made with non-toxic, food-safe glazes and fired correctly, clay dinnerware is
completely safe to use for eating. However, it's important to check that the pieces are labeled
as food-safe, especially if they have hand-painted designs or unique finishes.

Many clay dinnerware pieces are microwave-safe, but it depends on the type of clay and
glaze used. Stoneware and porcelain are generally microwave-safe, but you should avoid
using earthenware or any clay pieces with metallic accents in the microwave.

Some clay dinnerware is dishwasher-safe, but it's important to check the manufacturer's
guidelines. Over time, dishwasher cycles can cause some types of clay, particularly
earthenware, to lose their finish or become scratched. Hand washing is often recommended to
prolong the life of your dinnerware.

To keep your clay dinnerware in good condition:
 Avoid sudden temperature changes (e.g., putting hot dishes directly into cold
water).
 Hand wash if recommended, especially for delicate finishes or hand-painted designs.
 Dry completely before storing to prevent moisture buildup, which can damage the clay over time.
 Avoid abrasive scrubbers that might scratch the surface.

Clay dinnerware, particularly stoneware and porcelain, is generally very durable and resistant
to cracking or chipping. However, earthenware is more prone to damage from heavy impact
or extreme temperatures. Proper care can extend the life of your clay dinnerware.

Clay dinnerware is handmade, and as such, each piece may have unique variations in color,
texture, and pattern. These variations are part of the charm and beauty of handcrafted clay
pieces, as no two items are identical.

Yes, many types of clay dinnerware, especially stoneware and porcelain, can be safely used
in the oven. However, always check the manufacturer's instructions to ensure that the
dinnerware is oven-safe, and avoid sudden temperature changes to prevent cracking.

If your clay dinnerware gets stained (for example, from food or tea), you can usually remove
stains with a mild abrasive cleaner or a baking soda paste. For stubborn stains, soaking the
dish in warm, soapy water may help.

Yes, clay dinnerware can be used outdoors, but it’s important to be cautious of sudden
temperature changes, especially if the pieces are exposed to frost or extreme heat. Outdoor
use can cause wear and tear more quickly, so you might want to save your most delicate
pieces for indoor settings.

Clay dinnerware can be an environmentally friendly option, especially if it's made from
natural materials, and fired in kilns using sustainable practices. Unlike plastic or synthetic
materials, clay is biodegradable and doesn't release harmful chemicals into the environment.

Clay dinnerware is often sold both in sets (plates, bowls, cups) or as individual pieces. Many
manufacturers offer customizable sets, allowing you to mix and match items based on your
needs.

Yes, some types of clay dinnerware, especially stoneware, can be repaired with food-safe
glue or epoxy, although it may not always be as durable as it was originally. Small chips or
cracks can sometimes be filled and smoothed out. However, if a piece is severely broken, it
may be best to replace it to ensure food safety.

Earthenware is the most porous and least durable of the three. It has a rustic, matte
finish and is often used for casual, handmade-looking dinnerware. It may need a glaze
to be fully water-resistant.
 Stoneware is denser and more durable. It has a smoother finish and is more resistant to chipping or cracking. It’s great for everyday use and is often used for dinnerware.​ Porcelain is the most refined and durable, with a smooth, white, and often translucent finish. It’s resistant to staining and scratching, but can be more delicate and prone to
chipping than stoneware.

Clay dinnerware can absorb odors and stains, especially if it’s not properly glazed. However,
a good-quality glaze can help prevent absorption. If you notice odors or stains lingering on
your dishes, soaking them in a vinegar-water solution or using a baking soda paste can help
remove them.

Many clay dinnerware pieces are intentionally left unglazed on the bottom to create a natural,
rustic look and to help with heat dissipation when placed on hot surfaces. This can also
prevent scratching or damage to tabletops and countertops. These unglazed areas are typically
safe but should be handled with care.

If you notice a scratch, it's usually cosmetic, but if a crack appears, especially along the rim
or handle, the piece could become more fragile over time. It’s a good idea to stop using the
item for hot foods or liquids to prevent further damage. For minor cracks, a food-safe repair
adhesive might be an option, but serious cracks often warrant replacing the piece.

Yes, slight imperfections like minor glaze bubbles, color variations, or small dimples are
common in handmade clay dinnerware and add to its character and charm. These
imperfections usually don't affect the functionality, but if you’re concerned, make sure to buy
from a reputable seller that guarantees food safety and quality.

Yes, most clay dinnerware can be used for both hot and cold foods. However, as with any
dinnerware, avoid sudden temperature changes, such as moving a piece from a hot oven to a
cold countertop, which could cause cracking or breakage.

Certain types of clay dinnerware, especially stoneware, can be used in the oven for baking or
cooking. It's perfect for casseroles, roasts, and baking bread. However, always verify that the
piece is labeled as oven-safe. Avoid using any dinnerware with decorative elements that
could be damaged by heat.

A cloudy or whitish film may develop on some clay dinnerware after frequent use, especially
with hard water or acidic foods. This can often be removed by soaking the dishes in a mixture
of vinegar and water or using a commercial cleaner designed for removing mineral buildup.

Store clay dinnerware in a dry, cool place to avoid moisture accumulation, which could lead to damage.
 Avoid stacking heavy items on top of delicate pieces to prevent chipping.
 If stacking, use a soft cloth or protective padding between plates to avoid scratching.

Yes, most clay dinnerware can handle acidic foods, but if you have unglazed earthenware, it
may be more porous and prone to absorbing the acidity, which could affect its appearance
over time. For more delicate pieces, using them for acidic foods occasionally may be fine, but
it’s better to avoid long-term storage of highly acidic foods in such dishes.

Absolutely! Clay dinnerware can be found in a wide range of colors, including natural earthy
tones, vibrant glazes, or even hand-painted designs. Glazes can vary from matte to glossy
finishes, and some dinnerware features decorative touches like textures, patterns, or
embossing for added flair.

Handmade clay dinnerware often has subtle variations in shape, color, and finish, which can
be a hallmark of craftsmanship. The maker may also provide information about the process,
or you may see signatures or marks indicating it’s handcrafted. Mass-produced clay
dinnerware is typically uniform in appearance and may have a more factory-produced look.